934
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 26 Nov 2023
934 points (94.1% liked)
Asklemmy
44157 readers
1525 users here now
A loosely moderated place to ask open-ended questions
If your post meets the following criteria, it's welcome here!
- Open-ended question
- Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
- Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
- Not ad nauseam inducing: please make sure it is a question that would be new to most members
- An actual topic of discussion
Looking for support?
Looking for a community?
- Lemmyverse: community search
- sub.rehab: maps old subreddits to fediverse options, marks official as such
- !lemmy411@lemmy.ca: a community for finding communities
~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~
founded 5 years ago
MODERATORS
I've given up being nice to CSR that work for shit companies and go to bat for them.
They need to quit or go on strike.
Buttfucking me the customer as a response to working at a shit establishment and toxic work environment does not fly any longer.
I’ve found being nice to people, especially the folks who tend to get treated horribly, usually leads to a way better experience. They’ll go out of their way to help you if you’re nice.
Especially in a scenario where they’re being recorded on the phone - they’d lose their jobs if they say or admit anything negative about their bosses. Some even get in trouble if they go off script.
Just let them know your issue, if you are kind and persistent, odds are ittl worn out in your favor.