While I agree with the sentiment I don't think being a public service should exclude them from being scrutinized.

The corporation cites declining revenue from delivery of letter mail and parcels, despite an increase in the volume of packages the company is delivering.

Letter mail has been declining since it peaked in 2006. Canada Post delivered less than 2.2 billion letters in 2023.

The cost of delivering mail and parcels is increasing, the company said. Canada Post has struggled to compete post-pandemic with the rising number of new, privately owned delivery companies that use what it calls a "low-cost labour" business model.

I think it was more controversial in 2014, but at a near 2 decade decline of letter mail volume thinking about reducing door to door letter services with community mailboxes seems pretty reasonable thing to at least discuss.

As far as competing with companies that are known for creating a job environment where their "contractors" have to piss in bottles. I don't think is a Canada Post issue.