Please use a personal email. My email is 'mail' @ 'my actual name'. It does not get more personal than that
But you can't use emails starting with mail@, admin@, support@, info@, main@, etc.
Instead they advised me (3 times) to create a personal email on a service like Yahoo, Outlook, Gmail, Orange, etc
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Yeah I agree that one seems silly on the surface but for their specific situation I understand why: services like Gmail allow using a + to create faux-labels. So for example foo@gmail, foo+bar@gmail, and foo+baz@gmail all get delivered to the same account. For change.org that's a problem because it allows a single email account to fill out the form many times.
Ideally, they would simply truncate everything after and including those symbols but it's possible other services have different rules (maybe yahoo let's you prepend faux-tags instead of appending them, or something like that) so simply blocking their use altogether could be the more robust solution
Eh, honestly I think blocking plus addressing as a workaround to block people from using multiple identities on the site is very weak argument and ignores completely the reason plus addeesses are being used in the first place, tagging.
And the addition of "-" just tells they don't really know what they're doing, considering it's not only valid but also very common symbol in email addresses
I don't think the reason they're being used is relevant to their problem though. "Think like an attacker" wins the day here: as an attacker, I don't care what it's meant for, only how I can use it to my advantage. If it's something they observed as a problem, I understand why they would want to stop it.
As for "-", yeah, I don't have a particularly good explanation for that one except the assumption that it's something similar to + addressing on a different service.
"-" is the default delimiter in qmail. I administer a system, where both + and - are valid recipient delimiters for historic reasons and we can't really get rid of it.
Believe me, it has caused all kinds of problems, where we have to go deep into the finer differences between aliases and virtual aliases and transport maps in postfix to route mails correctly. Especially since we have a lot of Mailinglists with - as a valid character in them.
So to summarize: the assumption by changeorg is valid, however the execution seems rather flawed.
Good info! Sounds like a nightmare :x
Yeah, I can't say their solution is the most elegant but it certainly makes a kind of sense when their criteria for success is "maximize participation while satisfying 'uniqueness' critics"