There is a reason why it's called "remove". You move it to a different location, out of the normal sight, not delete it permanently.
I'm going to address the question in two halves: what is the point of moderation overall, and what legal consequences exist when moderation (or the lack thereof) go awry?
Mike Masnick of TechDirt has written extensively about why moderation must exist for any large-scale, publicly-available web platform, most notably in this article describing the "moderation learning curve". That article goes through the "evolution" of a supposed "anything goes!" platform that is compelled -- by economic forces, public sentiment, existing laws on CSAM, and more -- to do moderation. But even the very act of drawing a line in the sand will always be objectionable to someone somewhere, so it'll always be a thankless job. Even harder is applying a moderation policy consistently and even-handedly.
But we're getting a bit too philosophical. Why does a platform -- from the largest like Facebook to the smallest Lemmy community of four people -- do moderation? A few answers:
- If stated community rules are regularly violated, those rules cease to have any authority
- If users are not comfortable in a community, they will leave
- If posters do not feel welcome to post, they will leave
- If mods don't take action on illegal or unpermitted content, they themselves might be removed/replaced by the server owner
- If the server owner knowingly hosts illegal content or fails to adequate perform minimal screening, their ISP/CDN might drop them as a customer
- If other platforms or venues exist for removed content, then it's not really a negative impact on the "marketplace of ideas"
- If moderation removes content that the user-base liked, then those users are free to follow the content to another platform; there are no hostages taken on Lemmy
- Radicalization can still form online just like it can form at the local library by reading Wage Labour And Capital in print
For the legal aspect, I can only write from a USA perspective; IANAL. Broadly speaking, Section 230 of the Communications Decency Act provides that: 1) a web provider that hosts content authored/submitted by another person will not share in any civil liability incurred by that person, and 2) no web provider will have civil liability for their moderation decisions made in good faith. Together, this means only the original author of some defamatory post can be sued for that defamation, not the platform. And if the platform removes that defamatory post as part of moderation, the original author does not have a right to sue the platform. In short, this provides a lot of protection from civil lawsuits if they do moderate, or if they don't. But if they don't, the practical issues from earlier will still arise.
But federal law imposes additional obligations for web providers, with civil or criminal penalties if not properly dealt with, for specific types of content. Examples include content that enables sex trafficking, or is CSAM. Sex trafficking was specifically carved out from Section 230, and CSAM is a possession crime: its mere presence on a hard disk, however acquired, is unlawful.
Putting this all together, a Lemmy mod that deletes a post is performing moderation. They might do so because the post is irrelevant to the users or violates some rule. Whether the mods leave the post up or take it down, the broad civil immunity of Section 230 means the platform can't be sued for it, nor can the post's author sue the platform. So the post remaining in the modlog does not pose any new legal vulnerability. Rather, removing the post proves the value of having mods, so that other users don't even have to see it. Post removal intentionally curtails any complicity with a deleted post, as few will find the modlogs to be desirable reading. Those that really want that content can find it online with enough effort anyway.
The exception to leaving content in the modlog is if it might be CSAM or otherwise illegal content. In that case, the mods can scrub it from even the modlog and anywhere on the platform. This complexity is why anyone hosting a Fediverse instance hosting other people's content is advised to follow guides on how to do so. Here's another one.
TL;DR: the mods have a job to do, everyone wants a healthy community, and the law has only a small -- but exceedingly important -- handful of obligations.
It's probably less about the legal consquences of people's actions, and more about the maintaining the rules and guidelines of communities / instances. Sure, it's visible if you explicitly go looking for it, but no one's going to be browsing Lemmy exclusively through the modlogs.
I'm going to go do that now out of spite.
I sometimes paruse the modlog. Mostly just to keep the mods honest. Few months ago, I saw one mod had banned a guy from like 20 communities all at once, and in the reasoning, he said something like "banned the lib". Me questioning that very publically forced him to explain himself, because now EVERYBODY was wanting to know the answers to my questions.
Without the modlog, I'd never have known a guy was banned 20 times, and I'd have never questioned it. I still wish the system here were better than just a modlog. I want the ability to vote out moderators. I want the ability for moderators to explain their case.
Because right now, we're essentially reddit, but fragmented. But I DO occasionally look through the mod log.
If an admin bans a local user, they're banned once, but if they ban a remote user, the way Lemmy currently handles it is to ban them from every community they've subscribed to. There's an Issue about it because it's a hacky and incomplete solution. As such, the 'banned 20 times' thing isn't something that people should read too much into.
Lol I don't "go through modlogs" but everytime I see a removed comment, I make sure to check the mod logs using the dropdown menu thingy when you tap the 3 dots, just to see whay it says. Especially if it has a few upvotes.
Probably some "The Adjuster" stuff that mods don't want to get in trouble for.
An admin also has the option to purge an item, which removes it completely from the db. This also strips the comment from the log.
So what's the point? Modlogs, while providing transparency, seems counterproductive.
Yes, transparency is the point. A mod's actions should always be verifiable.
When they don't write things into the modlog, their usual excuse is 'too much to do', but there might be another explanation, too.
Legal content that violates community rules or instance rules but is otherwise harmless like spam, is kept in the modlog just fine. People don't generally browse the modlogs as you generally can't interact with the stuff anyway. No upvotes (more likely, tons of downvotes), no commenting. Not much better than going to the internet archive to undelete a post elsewhere.
More extreme content like CSAM usually gets deleted then purged instead, which is a feature that properly goes in and wipes the content permanently.
Removing a comment also makes it impossible for people to join and carry on the conversation. Or keep on upvoting . How can one reply to something they can't read?
In your particular case, replies such as "yes and let's also kill this other person" , " they deserve torture beforehand " , or "let's do it next Tuesday folks" will never see the light of day under that post. They'll have to first go read the mod log and then contact you via DM. And DMs are between two people afaik.
So the point of removing a comment isn't to erase the comment out of existence but just to prevent it from having any effect on people who haven't yet read it.
Removing a comment also makes it impossible for people to join and carry on the conversation. Or keep on upvoting
Are you using an app? Because you totally can still vote or reply to a removed comment on the normal web interface.
You can reply to a comment removed, but you can't read it unless you bother going to the log to check. If you don't read something you don't reply to it, do you? What do you say to a bunch of " comment removed by moderator "? Sure you can vote it too but again, you need to first figure out what it said, unless you're just voting at random.
Does the app matter?
Does the app matter?
I thought it might be because you said:
Removing a comment also makes it impossible for people to join and carry on the conversation.
But it's very possible. It really just requires one extra step (looking up the comment in the modlog) and you can interact with it as usual.
I agree to some extent with you.
But you should start reading here: https://www.astralcodexten.com/p/moderation-is-different-from-censorship
I believe there is a small set of information that should not only be moderated (not shown to people who don't want to see it), but censored. I'm thinking especially of doxing. For that reason I think this is a real problem, that people's personal information may still show up in mod logs.
Of course, on the Internet, you can't really effectively control the spread of any (including this kind of) information at all.
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