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[-] conciselyverbose@sh.itjust.works 330 points 4 days ago

This should be a standard requirement for abandoning an internet reliant product (with all IP and internal documentation released and becoming public domain in the event of a bankruptcy, and keys handled by some consumer protection agency capable of facilitating community projects working to unlock them for owners).

But questionable value of the product aside, the fact that they're making the effort to not be assholes and try to do what it takes to give their costumers' products the life they can is better than most, so they deserve credit for that.

[-] SlopppyEngineer@lemmy.world 101 points 4 days ago

Electronic products and software should get a "at least supported until" label on the packaging and legally obligated to keep the servers running until that time.

[-] ExcessShiv@lemmy.dbzer0.com 91 points 4 days ago

The company behind this robot is going bankrupt, which is why support ends and they stop working. This law would do nothing in this case because the company seizes to exist.

[-] fruitycoder@sh.itjust.works 14 points 4 days ago

It should be considered an obligation to be met in the bankruptcy process. If they sell the IP for the product the purchaser should have to meet it. Failing that the users should be given the IP rights (opensource would meet this def to me) then.

In just world at least

[-] Mouselemming@sh.itjust.works 24 points 4 days ago* (last edited 4 days ago)

*ceases, a cute voice-to-text error

[-] ExcessShiv@lemmy.dbzer0.com 19 points 4 days ago* (last edited 4 days ago)

No just a non-native English speaker error in this case

[-] BorgDrone@lemmy.one 11 points 4 days ago

You can put money and source code in escrow for this exact eventuality.

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[-] conciselyverbose@sh.itjust.works 24 points 4 days ago* (last edited 4 days ago)

Only if there's an absolute bare minimum they're allowed to choose of 5-10 years after the last device/software is sold.

And even then, I still think they should be required to unlock devices (and software DRM bullshit/APIs to re-implement server components) to allow people who want to maintain them themselves.

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[-] uis@lemm.ee 11 points 4 days ago

EU pushed new product liability bill. After it takes effect companies will be responsible for breaking of devices and software.

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[-] MehBlah@lemmy.world 118 points 4 days ago

Doing the right thing. How rare.

[-] mojofrododojo@lemmy.world 23 points 4 days ago

once they threatened to abandon it sure. eventually even corporations can be dragged into doing the right thing.

[-] olympicyes@lemmy.world 16 points 3 days ago

It’s not a corporation anymore if it ceases to exist. Sounds like the engineers are working pro bono on this initiative.

[-] myplacedk@lemmy.world 20 points 3 days ago

Most companies don't listen, these guys did. Many times when people did the right thing, they had to go through a process first.

It would have been if they did it completely on their own, maybe even designed the system for this possible outcome from the beginning.

But it's the end result that matters. They can release the source or they can not. They chose to release it, and that's great!

[-] LovableSidekick@lemmy.world 12 points 4 days ago* (last edited 4 days ago)

And how great of these particular folks for doing the right thing1

[-] MITM0@lemmy.world 81 points 4 days ago

OpenSourcing is a good move

[-] AbsoluteChicagoDog@lemm.ee 36 points 4 days ago

What is "trying to" open source though? Make the GitHub repo public, include the database schema, and you're done.

[-] lepinkainen@lemmy.world 77 points 4 days ago

Startups like this aren’t known for their robust infrastructure design.

It’s most likely running on some weird unicorn setups no-one has bothered to document.

[-] fluxion@lemmy.world 51 points 4 days ago

Fear of embarrassing code is often a factor too. Amazing how coding standards instantly improve across the board the moment you realize people outside of dev might be scrutinizing what you've been shipping to customers.

[-] NotSteve_@lemmy.ca 26 points 4 days ago

This is true even for my personal projects lol

[-] lapping6596@lemmy.world 3 points 3 days ago

I literally added pre commit checks to my personal repos today to lint and format

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[-] ipkpjersi@lemmy.ml 72 points 4 days ago

Likely they have proprietary or otherwise private information they want to clean out first, or they want to make it more presentable or documented.

I agree I'm not a fan of the "trying to" phrasing either.

[-] InFerNo@lemmy.ml 15 points 3 days ago

They might rely on parts that have non open sourced drivers or firmware. Perhaps different parts of the code were authored by different people and they need everyone approval.

[-] JohnEdwa@sopuli.xyz 4 points 3 days ago* (last edited 3 days ago)
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[-] TimeSquirrel@kbin.melroy.org 54 points 4 days ago

I just don't get it with these proprietary cloud connected devices. Do people just not realize that keeping server infrastructure running for free after a product is sold is not in a company's best profit-seeking interests (maybe they don't even think about how things on the Internet actually work, I dunno)? I thought of this almost fifteen years ago when I started seeing smart thermostats. There should always be an option to go local, even if it requires the consumer to acquire a skillset in IT. Maybe we can start working things like that into right to repair legislation if it isn't already.

[-] Toes@ani.social 31 points 4 days ago

I once had a tech support ticket for a computer not turning on. When I checked it out, they had connected a power bar to itself. This 40yr old man genuinely didn't understand why that wouldn't work.

[-] AtariDump@lemmy.world 3 points 3 days ago

Electric companies hate this one simple trick for unlimited free electricity!

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[-] Usernameblankface@lemmy.world 26 points 4 days ago

Most people don't think about how things work. I'd guess that most customers thought all the smart features were internal and the Internet connection was just an arbitrary requirement

[-] D_Air1@lemmy.ml 14 points 4 days ago

Exactly. Another example of people who are on forums like this are worlds apart from people who know quite literally less than nothing about computers.

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[-] viking@infosec.pub 57 points 4 days ago

Using some creepy robot with a proprietary algorithm to provide "emotional support" to children sounds like a good thing to go out of business.

[-] RobotToaster@mander.xyz 41 points 4 days ago

IIRC they were designed for kids with autism.

[-] Slovene@feddit.nl 40 points 4 days ago

So these robots will be autobots?

[-] Passerby6497@lemmy.world 22 points 4 days ago* (last edited 4 days ago)

I bet the kids feel lied to, so probably decepticons

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[-] LovableSidekick@lemmy.world 19 points 4 days ago

Amazon Dash buttons have entered the chat.

[-] dual_sport_dork@lemmy.world 10 points 4 days ago

Yeah, but everybody knew those were a stupid fucking idea from the start. I didn't and still don't feel much sympathy for the people who deliberately bought one of those solely for its intended purpose and then got the rug pulled out from under them.

[-] BarbecueCowboy@lemmy.world 8 points 4 days ago

Amazon was effectively giving them away for free for a large portion of their lifespan. You'd have deals where you'd pay for them and then get a coupon for actually using them equal to the purchase price. I feel like I even remember a few times where the coupon you got worked out to slightly more than you paid for the button. Basically, saying that someone 'bought' one was usually only partially true.

They did have a few legitimately good uses. Had to have something that needed restocking sporadically but you also didn't think about often and could wait 2-3 days to receive when you realized you were out. A lot of prerequisites there, I used the ones for trash bags and detergent often.

It's mostly just a shame the amount of ewaste produced at this point. I still have a box full somewhere in hopes of finding a use case.

[-] AtariDump@lemmy.world 2 points 3 days ago
[-] BarbecueCowboy@lemmy.world 3 points 3 days ago

I'm conflicted on the projects like that one right now. It's super clever to monitor the network traffic for specific dash buttons trying to reach out, but it also feels super janky and I don't feel like I can justify putting the effort to set that up when it just feels so fragile. Especially with the caveat that if the amazon block you have to setup for it fails then the device just becomes a paperweight.

Genius idea, but I'm going to hold out for the unlikely possibility of someone figuring out a firmware level hack.

[-] AtariDump@lemmy.world 1 points 2 days ago

…I'm going to hold out for the unlikely possibility of someone figuring out a firmware level hack.

In a device this old with (what is now) crappy battery life? They’re already garbage.

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this post was submitted on 21 Dec 2024
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