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this post was submitted on 07 Sep 2023
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Showerthoughts
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A "Showerthought" is a simple term used to describe the thoughts that pop into your head while you're doing everyday things like taking a shower, driving, or just daydreaming. The best ones are thoughts that many people can relate to and they find something funny or interesting in regular stuff.
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yeah I use to work at a place that had "CSAT" I don't remember what it stands for but a lot of companies use it and some use it more than others.
Basically it's the same but usually those surveys provide open ended comments where the customers can rip you a new one if they feel like they didn't get what they wanted. You could be telling a customer no based on policy, and then a manage will see the bad review and use that to give you a talking to about work improvement.
It's so incredibly backwards.
Sucks dude