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submitted 1 year ago* (last edited 1 year ago) by Nacktmull@lemmy.world to c/support@lemmy.world

I have been uploading comic art images by Moebius for several weeks almost daily to the !eurographicnovels@lemm.ee community, where I´m a moderator myself. All those images have disappeared. Modlog says the images have been deleted by "admin". Modlog gives no reason for this but says the images were later restored by "admin" but that is not true. All my comic art posts have been destroyed and are empty posts now. I was not even contacted a single time about this and honestly can´t think of a reason because I had uploaded exclusively "safe for work" and apolitical material. We are trying to build a community for european graphic novels like "Tintin", "Lucky Luke" and "The Incal" and I put a lot of love in those posts because I want to help make our community interesting and grow. However - I have been stongly discouraged to contribute content now that I have seen it gets arbitrarily wiped by anonymus admins. How can I find out what happened, who deleted my stuff and why they did so? How can I avoid this happeing to my posts in the future?

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[-] JohnnyEnzyme@lemm.ee 4 points 1 year ago* (last edited 1 year ago)

We can only construct our working conclusions based on the known information, which is what I'm doing.

Yes, and there *is* a time-sensitive nature to this stuff that needs to be quickly addressed, starting with the amount of repairs my mod and I will need to coordinate on in order for our sub not to look like a hot mess. Unfortunately, him being in a very different time zone means there's almost nothing I can do until tomorrow morning.

This would make little difference if the community had low presence and activity, but we now have almost 300 subscribers, are growing fairly quickly by Lemmy standards, and are in the presence of 'getting the word out.'

I understand your perspective and your seemingly benign intent, but frankly, you're not helping. Just like instance runners and their staff, we are ALSO volunteers, aiming to serve and support our userbase, as well as doing our part to help make the Fediverse a viable Reddit-alternative. We've been working hard on this project, and have every right to feel aggrieved for the stated reasons.

Feel free to have the last reply if you like, but again-- you're not helping here, and I don't plan on responding further. Good day.

[-] Candelestine@lemmy.world -1 points 1 year ago

Quite alright. I'm just trying to control the degree of finger-pointing until we have more information. However we may feel, there is only so much we can realistically accomplish with the resources at our disposal.

[-] JohnnyEnzyme@lemm.ee 2 points 1 year ago

Well, ten days later and none of the images were restored, no LW staff ever responded further to either of us, and no new information came along to explain the clusterfluff.

Compare that to the speedy, excellent responses and service of my own instance staff, and there's just no way I could honestly recommend LW. Indeed, nothing has changed to indicate that any other user here might not randomly get temp-banned and their uploads wiped.

FYI-- your refrain of 'let's not jump to any rash conclusions' was in the end useless, and even detrimental, since patience availed us nothing, and we're still trying to clean up the mess over on our sub/community.

[-] Candelestine@lemmy.world 1 points 1 year ago

Detrimental? In what way?

this post was submitted on 29 Sep 2023
136 points (91.5% liked)

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