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submitted 11 months ago by L4s@lemmy.world to c/technology@lemmy.world

Some Walmart employees say customers are getting hostile at self-checkout โ€” and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[-] MinimalistPotato@sh.itjust.works 32 points 11 months ago

One time I went to wal-mart and at self-checkout there was a security guy (with a bulletproof vest...) with the employee. I don't know if he was there to look intimidating to potential thieves or to protect the employee from violent customers, but I did not like the feeling of him watching me scanning my items. Am I a customer or a potential profit-loss theft for wal-mart? I fucking hate that company...

[-] elbarto777@lemmy.world 10 points 11 months ago

If you hate it so much, show it with your wallet. Shop elsewhere.

[-] Astronautical@sh.itjust.works 11 points 11 months ago

That's pretty hard to do if you live in an area that only has the one store near, and even then; would the multi-billion dollar company really care if it gets like $1200 less per year from a single customer?

[-] elbarto777@lemmy.world 6 points 11 months ago* (last edited 11 months ago)

As for your first point, you're right. If the local business scene is non-existent, then there's little one can do.

As for your second point, well, that's not the point. If OP says he hates Walmart so much, and he has a choice, then shopping elsewhere would be good for him.

Plus even if $1200 won't break Walmart, well, at least that's $1200 OP isn't willingly and reluctantly giving to them.

this post was submitted on 14 Oct 2023
547 points (97.7% liked)

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