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Scottish couple facing $33k repair bill after driving Tesla in heavy rain
(www.carexpert.com.au)
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this post was submitted on 20 Oct 2023
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I don't get why the service centre isn't covering it in warranty, given the car should be able to handle rain (or even driving through floodwater) just fine and many Teslas do just that, including the many currently in Scotland. Clearly there was a fault that allowed water ingress to the battery.. eventually it would have failed anyway, just in normal weather.
Tesla customer service seems to be based on deflection, rather than responsibility.
Because that costs money, and they absolutely hate that. Those insane margins have to come from somewhere.
Maybe a force majeure clause stating they aren't responsible for "acts of god" like freak storms.