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Twitter's lost 13% of its daily users and its rebrand has failed
(www.bigtechnology.com)
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There's plenty of other online shops. I avoid amazon and can get 99% of products from other stores. I would survive without getting the other 1%. People use amazon to save 15 minutes it would take them to find stuff in other places. They know the real cost of those 15 minutes saved but they don't care.
I think you're understating what Amazon adds to the online shopping experience. It's not simply a matter of lazily saving a few minutes. But as long as you're not arguing against online shopping altogether, which your original comment might suggest, I'm inclined to agree that not feeding the monopoly is probably the right thing to do. Of course, similar things could be said for any number of large corporations (Verizon, Comcast, Home Depot to name just a few). Is it people blatantly not caring or something more complex and insidious?