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The Fediverse has a Mental Health Problem
(scribe.rip)
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These things all existed long before the Twitter/Reddit issues. But there's no way they could have predicted it would happen.
While i'm sure there are a lot of factors, a big one is probably just nobody could have expected the blowup that occurred. And as much as people have joked/complained that Beehaw was undermanned, the fact of the matter is they probably knew it better than anyone, and they felt it and had to actually deal with it.
No easy answer to the situation, it'll probably just take a lot of time to work itself out.