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submitted 1 year ago by rustydrd@sh.itjust.works to c/memes@lemmy.ml
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[-] tourist@lemmy.world 36 points 1 year ago

And it's never even a half decent bot.

"You double charged me this month"

"Hi! For problems relating to your wifi, please visit our FAQ."

support bot has ended the chat

[-] rustydrd@sh.itjust.works 4 points 1 year ago

Followed by an automated email that reads "Would you like to participate in our customer survey? We are dedicated to improving the quality of our customer support! :D"

[-] Patches@sh.itjust.works 2 points 1 year ago

I see you answered 0 out of 5 stars. Janice in Support (whom you've never spoken to) will now get put on a PIP.

[-] toomanyjoints69@lemmygrad.ml 1 points 1 year ago

I got fired because of a 1/5 star rating where in the comments of the feedback they said i did excellent and was nice but they hated "the damn robot before and after"

My boss said that it was still my responsibility and that if i took more ownership i wouldnt get fired from wherever i worked in the future. I asked him if he would reconsider firing me. He paused for an exceptionally long time and said no. I cried and he laughed in my face. When security walked me out they wouldnt let me keep my headphones that i had brought in and paid for with my own money.

this post was submitted on 05 Nov 2023
1477 points (99.3% liked)

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