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Samsung sees 95% drop in profits for a second consecutive quarter
(www.androidauthority.com)
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this post was submitted on 29 Jul 2023
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The CEO directly handles support?
It's a gimmick I think, it's called The Office of The CEO. It's basically just customer support that actually can do things I guess. You can get to it through the Samsung website. It's truly the only way to get anything done, but you basically have to send a super bitchy email to get them to respond. https://www.samsung.com/us/support/contact/email-the-ceo/