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We should stop saying "The customer is always right" because it's not true
(discuss.tchncs.de)
A "Showerthought" is a simple term used to describe the thoughts that pop into your head while you're doing everyday things like taking a shower, driving, or just daydreaming. A showerthought should offer a unique perspective on an ordinary part of life.
Inevitably the manager turns out to be some kid who isn't any other than the staff member, and has no more authority anyway because the real powers that be are all in corporate offices.
The manager only has any real power if the business is privately owned not a branch of some megacorp.
Hey, as that former low-level supervisor kid, I resemble that remark!