Disclaimer

Not trying to blame anyone here. I‘m just taking an idea I‘ve read and spinning it further:

Intro

A lot of people use free open source software (foss), Linux being one of them. But a lot less actually help make this software. If I ask them why, they always say „I don’t have the coding skills!“.

Maybe its worth pointing out that you don‘t need them. In a lot of cases it’s better to not have any so you can see stuff with a „consumer view“.

In that situation you can file issues on github and similar places. You can write descriptions that non technical people can understand. You can help translate and so on, all depending on your skills.

Other reasons?

I‘d really like to know so the foss community can talk about making it worthwile for non coders to participate.

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[-] echodot@feddit.uk 7 points 1 year ago

I think the biggest issue with this would be that it would require non-technical people to use ticketing systems (have you ever worked in admin IT?).

They tend to put things like, button broken, or will not load, which are not necessarily helpful tickets.

[-] haui_lemmy@lemmy.giftedmc.com 1 points 1 year ago

I have worked in IT on and off for 20 yrs so I‘m quite familiar with tickets. The problem is mostly the organization. If you have a hybrid like me who has seen many jobs, you have no problems with tickets. The issue is reducing the headcount to the most skeleton crew as possible and then letting high profile coders take tickets from IT noobs. Thats a bomb just waiting to explode.

this post was submitted on 20 Dec 2023

159 points (88.0% liked)

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