This is the best summary I could come up with:

But according Dr. Raghu Venugopal, an emergency physician who works in three Toronto hospitals, an eight-hour wait time "shatters any notion of what is acceptable medical care" in Canada.

Venugopal doesn't blame emergency room staff, but says the worsening trend of chronically strained Ontario hospitals is making it nearly impossible to meet national Canadian health-care standards.

Snider says emergency room patients often can't get an inpatient hospital bed because they are filled with people waiting for space in other areas of the health-care industry, such as long-term care homes or rehabilitation clinics.

Vojdani says one of the things that could take pressure off emergency departments is investing in primary care, whose doctor shortage currently leaves over two million Ontarians needing a family physician.

Venugopal says the province needs to robustly increase hospital capacity and better incentivize work, adding that it could also experiment with expanding virtual care and not-for-profit beds in the community.

Venugopal adds that while Ontarians could also help take strain off emergency rooms by keeping vaccinations up to date and staying home while sick, nurses and physicians will always tend to injured and critically ill patients.

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