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FedEx is launching a new e-commerce platform as it competes with Amazon
(www.theverge.com)
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this post was submitted on 14 Jan 2024
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Until they can make their drivers as reliable as Amazon drivers, they will lose. (I know Amazon delivery has a lot of problems, I'm not going to be talking about those in this post)
While it sucks that Amazon drivers are endlessly surveilled, it's a huge boon to people recieving packages to know when their package is coming and to not miss it.
To my knowledge, FedEx and UPS still just give you a delivery window of a whole ass day, and then if they just decide delivering to you is too hard, they just won't.
Seriously just the other day, we were home all day, even had a note on the door to call us, saying we're home, and we'll be out in a moment to sign for it. Nobody rang the bell or called and no note that they ever even came to our doorstep was left. Nope, just got an email notification that they missed us and that now we can pick up our package four days later at an Access Point. Kinda had hoped to get that package on the day it was meant to be delivered for a reason, you know. Kind of fucks up plans when they pull that shit.
They're only just beginning to roll out a competing system. It will be a joke for a long time yet.
Until UPS/FedEx/whoever else fix that aspect of their delivery services, no one will want to fucking use them. The inconvenience factor with those companies is way higher than with Amazon deliveries.
UPS, for several years now, gives you a stop-by-stop tracking GPS plot, once the package is 'in your area' or is under like 6 stops from you, whichever is greater (this is anecdotal from my tracking packages over the last decade+); basically the same as Amazon (but UPS had the ability first). FedEx is still window-only.
Maybe it's a region thing - I'm just a few miles from a large population center.
UPS used to give real time tracking info here, but that disappeared sometime in mid to late-2023.
Agreed on the rest though, Amazon and UPS delivery are both much better than FedEx. I could not think of FedEx being a good retailer until they can improve the quality of their deliveries.
I sure hope FedEx reads your post. I would love to see someone take down Amazon. I work from home, and the UPS guy knows, and thus does not attempt the typical fuckery.
Fedex drivers are third party companies that pay for the license to get the jobs. Fedex is dirty they can turn aroubd give contracts RPG style it to a new or existing courier company at any moment
i have done business with all four of the big American couriers. By far Bigs is the USPS despite zero pictures or surveillance. Although i feel as though the Public mail should not be used for a lot of things. Amazon has actually become a mail company to compensate
I think you mean "by far the best is USPS", and as much as I may complain about the shitshow the fed has made if it, you're right. And they're doing it with congress fucking their financing.
It's very consistent, I've lost far fewer packages via USPS than anyone else (and I was shipping stuff 40 years ago, long before Fedex did resi service, and UPS was still slower than postal).
UPS has had serious tracking capability since the late 90's, and Fedex had been barcoding ever package almost from the start. Both of them demonstrate what happens when you have your customers over a barrel - Amazon came in and is beating them at their own game (Logistics).
Really pathetic for UPS - at one time they were the largest logistics provider in the world, I think. With all that knowledge, experience, and capability, instead of looking forward they sat on their hands and focused on protecting their near-monopoly.
I fucking hate amazon, but Amazon's drivers are fucking awesome. Out there busting their asses and nailing it, usually as good or better than usps and ups manages.
Fedex is shit.
I've had both deliver my stuff to the wrong address, but the vast majority of those mistakes were from Amazon delivery (and off by much larger distances).
Literally last week the Amazon guy dropped every package for my apartment complex at the same apartment
At least my neighbor was friendly about it and took the time to actually deliver the packages properly
I baked him muffins as thanks
Hello, it's me your neighbor.
Please send muffins.
This is just lazy drivers call Amazon report it to customer service the DSP will lose all bonus that week called customer escalation Amazon will even pay if property is broken or the DSP will pay if you don’t call Amazon so the still get the bonus.
Okay I am a Amazon delivery driver Amazon app is very gps specific and sometimes it’s wrong by a lot and no way for us to know since the use their own gps.
Interesting, so it gives you a GPS pin instead of the address?
Yes and no we do have the full address but we do not find packages by address we find them using the three digit code on the small yellow sticker on the package when delivering during the day all wrong address should be caught and delivered correctly it’s when it hits night and become dark we can’t see because no one turns on lights so it’s all guessing and at night we go 100% off gps pin. or Amazon’s GPS is way off sometimes and will say we’re at the right location and the address will match but it’s the wrong street and we don’t know.
I don’t understand why they do this? Do they love wasting everyone’s time and money?