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Why return-to-office mandates fail
(www.computerworld.com)
This is a most excellent place for technology news and articles.
Captive audience because they’re trapped in the office with them.
Trapped in an "open collaborative space", yes.
Ugh. If I need to collaborate with my colleagues, I'll visit their office; I don't need (or want) to hear every phone call they make or their music escaping their headphones.
I cannot stress enough how much I hate open plan offices and am so glad I do not work in one.