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Dealing with a BS "Billing Desk" [USA]
(lemmy.world)
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I am not an American, but you may be able to submit it to your insurance yourself. Where I live, teeth are joking called "luxury bones" because dental isn't covered for everyone by the government. Some dentists/orthodontists just don't submit things to insurance, and we need to do it ourselves, though the vast majority of the offices do submit, because people will avoid those that don't if they can.