I didn't either, and I did mention it to customer service because I've had so many problems with the thing since it switched. The most aggravating one being that I can't watch new HBO content on mobile, only tv because I just get a black screen. But old HBO shows work fine, and so does anything not made by them. But all of it worked before they switched to Max. I've gone back and forth with them over and over and gotten no explanation and no fix. I've tried everything. Besides, I had no idea when I paid for a year of it they were going to suddenly rebrand to being all about reality shows and home remodel shit. So fucking sick of companies pulling shit like this. It's like we now have to constantly keep from being scammed by the companies we use every day.