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[-] u_tamtam@programming.dev 22 points 1 year ago

That's absolutely true in the physical sense, but in the "commercial"/practical sense, most respectable companies' QA process would shave off a large part of that first bathtub slope through testing and good quality practices. Not everything off of the assembly line is meant to make it into a boxed up product.

[-] jarfil@beehaw.org 9 points 1 year ago

Apparently even respectable companies are finding out that it's cheaper to skimp on QA and just ship a replacement item when a customer complains. Particularly when it's small items that aren't too expensive to ship, but some are doing it even with full blown HDDs.

[-] u_tamtam@programming.dev 1 points 1 year ago

In this case, I think we can remove what's left of the benefit of the doubt from Western Digital (who owns SanDisk). They are as scammy/shady as I know a company to be.

Personally I've been boycotting them since 2016 after I couldn't recover the data from an external drive, which WD encrypted without warning nor consent. A faulty component on the PCB (unrelated to the drive itself), combined with WD's non standard practices (non SATA pins + mandated proprietary encryption) meant that I had to lose this drive and the data it contained so they could make a quick buck. I can't trust a company with such ethics to store anything for me.

In 2020, they got themselves into another scandal. WD reds, which were advertised as pro/NAS storage, and sold at a premium, were found to behave like shingled drives (a technique that trades away some reliably and availability in exchange for extra storage density), exposing many users to heightened risk of critical failure (esp. during disks swaps). WD of course denied, and then again when confronted with evidence, up until the internet burst in flames. Again consumer hostile practices.

Here we have SSDs which have been reported for months, and by several reputable sources, to be having problems, which SanDisk even attempted to patch without success. And now, wouldn't you think that they are trying to recall them all in order to protect consumers from likely data loss (like any responsible data storage provider would do)? Nope. They are currently trying to sell those at significant discount, as quickly as they can, hurting plenty of consumers in the process is less important than their short term financials.

As far as I can care, they can go to hell, bankruptcy is all they deserve, for the greater good.

this post was submitted on 07 Aug 2023
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