My goal is to show that anyone can post links to news articles.

Unless you’re going to post some in-depth pubmed study or other reputable source of knowledge that shows categorically that the new norm is companies no longer outsourcing their call centres in favour of domestic ones - I will continue to think the default action these days is, as it has been for the past 2 decades now, outsourcing to cheap labour.

I don’t need to engage with them to know nothing has changed in this regard. Capitalism prides itself on seeking the lowest cost option at the expense of the consumer.

I didn't know who to side with but you've switched to a deceptive argument so I'm not giving you thy benefit of thy doubt anymore.

It's very clear he's using common English usage of all to mean significant majority, pretending not to understand this and trying to win on semantics makes it seem like you're an untrustworthy orator.