231
Generative AI could soon decimate the call center industry, says CEO
(www.techspot.com)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 28 Apr 2024
231 points (93.3% liked)
Technology
60123 readers
3153 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 2 years ago
MODERATORS
Yes but how often do you call? People like us make up like 1% of their calls, 90% come from people asking 'how do I download the Google?' or 'I saved a picture of my cat where did it go?' and 9% is people with general questions they could have found online but they didn't want to get into it.