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ABC shuts down official Twitter accounts due to 'toxic interactions'
(www.theguardian.com)
This is a most excellent place for technology news and articles.
It's a difficult design but generally speaking I don't think news has an obligation to provide both sides.
A. They should not run editorials
B. If they do run editorials presenting both sides is equal to endorsement.
This isn't the 1960s where the only way to be heard is via letters to the editor.