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this post was submitted on 10 Aug 2023
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There's a BofA branch near me that has a dozen windows. I've never seen more than two clerks. Whenever I see something like that I remember that there used to be a time when corporations actually cared about providing good service. That time is long since gone.
Also people used to go to the bank so much there were big lines. Now it's online.
Every store I go to that is not a mom and pop shop has several cash registers but only one or two in use, even on weekends.