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Amazon won’t stop sending tortured woman unwanted boxes of shoes
(arstechnica.com)
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this post was submitted on 10 Aug 2023
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why is Collect-On-Delivery even allowed? It should be a gamble for the shipper. The person being delivered to can pay if they want. If not then they should not send Collect-On-Delivery stuff to them.
Well even if it is collect-on-delivery, the woman is clearly not actually taking a delivery. So there ought to be nothing to collect and the parcel goes back to the sender. The whole article ultimately comes down to some shady dealers (not Amazon) sending a woman stuff, and USPS (not Amazon) being assholes and trying to strongarm her into paying because they don't want to take the parcels back despite her legally not accepting them.
As far as Amazon goes they are assholes, but mainly for not verifying that the return address sellers use is actually valid, but I also wonder to what degree they can know. I guess they could require a business contact at that address to verify that yes, this is indeed the return address for parcels by company XYZ?
Just want to submit a correction. Article says UPS, not USPS.