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Amazon won’t stop sending tortured woman unwanted boxes of shoes
(arstechnica.com)
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this post was submitted on 10 Aug 2023
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So it's not Amazon's responsibility to confirm the address of companies they allow to sell products on their site? I think that's at least partially in Amazon's domain, they can at least confirm addresses and where sellers are shipping products from compared to their return labels. It may be cost effective but if the seller doesn't expect their shoes back why even bother? Oh cause then customers would take advantage... yeah can't have that.
The responsibility lies with Amazon, although it's probable that sellers manipulated the automated-system, a tactic they frequently employ.
Morally yes in the sense that they can do shit about it and bloody should, legally I think the ball is in the court of delivery companies, though. Providing fake return addresses is not something they should let senders get away with, least of all commercial ones. Write contractual damages into the delivery contract, hook legal up to the data feed, done.
Amazon only profited 244 billion dollars last year, don't make them spend money on actually curating things.