The vast majority of Nintendo customers doesn't care about graphics and will happily buy a new 80€ controller every year. They are pretty resistant to negative elements, as they are very depending on Nintendo for delivering that special feeling no other on the market gives them. I don't even blame them on that, it sadly just is a self absorbing construct. Nintendo doesn't have to improve if fans buy 20 years old emulator ports for 80 bucks and the fans won't stop buying it because it's Nintendo, their childhood. I have a Switch myself and love the innovative controls and also am guilty to pay for a year of NSO premium just to play that one game on emulator. Sure I could've hacked my switch, but on the other hand it's time investment to do so and I can't bother.