I'm not sure which game this comment is in context of, but steam reviews showcase the issues pretty clearly. For example, I went on the steam reviews for MTGA at one point for fun and saw a comment complaining about there not being enough white male masculine looking avatars. I'm not sure how Gideon Jura (literally the definition, even in cards, of a masculine white guy) and Garruk are not masculine enough for this person lol.

Most likely, from how the comment read, they were complaining about the female portraits and portraits with non-white characters. I'm assuming they missed the NB character portrait (Niko Aris) since they didn't specifically call them out.

I also remember back when Horizon: Zero Dawn came out there were a lot of people complaining about a female MC. Personally, that was one of my favorite parts of the game since it gave a non-traditional perspective of the story in my opinion. Maybe some people disagree, and that's fine, but giving a game a poor review just because the MC is female is honestly just a dishonest review of the game.

You are not entitled to my money.

I don't think the article claimed anyone was, at least from my read of it. It's your loss if you refuse to enjoy games over such a petty reason though.

It's also honestly just childish to give a game you haven't played a bad review for having a more diverse cast. The main character is literally on the box art - if it bothers you, then the game is clearly not for you. It's like me reviewing an otome game poorly because I don't like otome games.