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Corporate Greed (lemmy.zip)
submitted 2 months ago by balderdash9@lemmy.zip to c/memes@lemmy.world
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[-] VoterFrog@lemmy.world 1 points 2 months ago

Customers tend to view quality more holistically than that, though. Not a lot of people are going to flip their conception of product quality on a single change, but will after a long series of changes. Once a company gets that reputation for poor quality, it's not as simple as reversing the last corner they cut. It's a hole that takes a lot of changes to dig out of. More than most companies are willing to reverse.

this post was submitted on 30 Jul 2024
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