I love the two I've been with since the early oughts. One is state employee, the other a federal one.

I mostly use the federal for everything, but keep an account at the state one for a few things here and there.

Never have any issues worth noticing, though ATM availability without fees was a hassle in the past. Just weren't that many available back then, but that's changed.

Could complain about their apps being pretty bad, but that's every bank app I've seen or heard about.

Never have any delays in transfers, no crazy fees, excellent interest rates for credit and savings/checking.

I've also never had anything even remotely bad with customer service. Tbh, there's so few issues that I could take one shoe off to count how many times I've needed that kind of thing. I'd have toes left over.

My best friend, his husband, a friend of ours, my wife, dad, and sister all use one or the other of those two, and zero issues, so it isn't just me being charming af and/or lucky.