Don't feel bad for them. Firewalk Studios may only have Concord to it's name, but the Devs are all from Bungie and Activision. That should already ring some alarm bells.

They knew exactly what they were doing. They are the ones that sold the idea of Concord to Sony. For once I doubt Sony had to push for any of the bad decisions.

They didn't waste $100 mill+ and 8 years development time on a random passion project. This was designed for a single reason, to make money in ridiculous amounts. To squeeze every penny out of kids and their parents.

I can't feel bad for anyone that worked on something like that when it fails.