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Despite tech-savvy reputation, Gen Z falls behind in keyboard typing skills
(www.techspot.com)
This is a most excellent place for technology news and articles.
I think "digital naive" is a better phrase than "digital native". They are born with computers all around them. But most adults forget to / are not able to educate them about technology and their implications.
I believe it's a little more sinister than that. There is less education around these issues because many services have adopted a highly polished, "Walled-Garden" approach to their presentation. This keeps people who've grown up with the concepts in their walled garden loyal to that specific service, and makes it difficult for people to dig under the hood and work out how things really function without the sugar coating. They get irritated quickly because they're used to everything "Just working" and don't have experience on more open systems.
Therefore, they would like there to be no need for tech education unless you plan on a professional career as a tech.
As long as ownserhip don't get carried away with enshittification chasing next quarter's finance call and drive users away by annoying them into putting the extra effort in to learning about alternatives, they could keep it that way forever.
Note that to some extent, this might have been a necessary step in the relative popularity of computing.
Folks remembering how flexible and open ended things were in the 90s were a tiny sliver of the population. At the time about 1% of the world were participating in the internet, now the majority of the population participates on the internet.
I would have loved for the industry to keep up the trends of the 90s (AOL/Prodigy lost out to a federated internet, centralized computing yielded to personal computing) instead of going backwards (enduser devices becoming tethered to internet hosted software, relatively few internet domains and home hosted sites being considered suspicious rather than normal), but this might have just been what it took for the wider population to be able to cope.
I call them digital savages. You wouldn't ask a jungle tribe about the Krebs cycle either.