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Steam doesn’t want to pay arbitration fees, tells gamers to sue instead
(arstechnica.com)
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this post was submitted on 27 Sep 2024
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Twofold: One, they lost a case in arbitration that basically said arbitration isn't usable.
Two: Lot of companies do arbitration to avoid court, which works fine and is cheaper if you're not getting taken to court much. If 75,000 people that could do a class action suit all go to arbitration though, the benefit is lost. Lawyers threatened that. 3 grand a arbitration case x 75,000 people == 225 million dollars on fees alone.
Thank you, when does steam need to do arbitration?
Previously, any time they'd normally go to court, which was fairly rare, per the article.