Steam doesn’t want to pay arbitration fees, tells gamers to sue instead | Ars Technica (arstechnica.com)

submitted 2 weeks ago by gedaliyah@lemmy.world to c/gaming@lemmy.ml

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Valve Corporation, tired of paying arbitration fees, has removed a mandatory arbitration clause from Steam's subscriber agreement. Valve told gamers in yesterday's update that they must sue the company in order to resolve disputes.

The subscriber agreement includes "changes to how disputes and claims between you and Valve are resolved," Steam wrote in an email to users. "The updated dispute resolution provisions are in Section 10 and require all claims and disputes to proceed in court and not in arbitration. We've also removed the class action waiver and cost and fee-shifting provisions."

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[-] njm1314@lemmy.world 42 points 2 weeks ago

Man anyone saying this is a bad thing has never been through arbitration before. It's basically a room full of lawyers getting paid to waste your time and money just to fuck you over later. Course as I type that it kind of sounds like all lawyers..

[-] gedaliyah@lemmy.world 5 points 2 weeks ago

I think more ironic than bad.

this post was submitted on 28 Sep 2024

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