Yeah, that one hit me weird also. Like there's videos of him doing installs and stuff at other employees houses, so maybe that's just a culture thing, but it's still weird. Like can you imagine one of the late-night folks making a joke about how the cue card guy screwed up installing his dishwasher, but not meaning it as a joke? Like you don't screw with peoples livelihood.

Like if you had a glass instsall company, and some of your employees did a sloppy job on your personal shower door, you might have a talk with them, implement an improvement plan, etc because it affects clients experiences. What you wouldn't do is put them on blast for views. And that's only because it's relevant to their actual work. Last I checked LTT doesn't offer install services.