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this post was submitted on 16 Oct 2024
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Having a cancel button instead of staffing call centers should lower costs, no?
That's the beauty of it. They understaff the call centre to ensure long wait times in the hope you will give up
Yes, that's why I included it with my comment. Their either claiming that somehow that is going to raise costs, for that they're going to lose more money because people are actually able to not pay for the thing they didn't want to pay for
didn't you know that due to covid and no wants to work anymore costs have tripled while you have been on hold.