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submitted 2 months ago* (last edited 2 months ago) by Duenan@aussie.zone to c/melbourne@aussie.zone
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[-] Duenan@aussie.zone 11 points 2 months ago* (last edited 2 months ago)

Woke up in a massive panic this morning to an overdrawn back account message.

Panicked like hell to try and work out what happened.

Commbank have really stuffed up and duplicated transactions and now has left me overdrawn and unable to get anything today.

They better fix this up. The duplicated transaction was the biggest thing I had to pay, why couldn’t it have been an 8 dollar transaction?

[-] TinyBreak@aussie.zone 7 points 2 months ago

Time to ditch commbank if they screwed you then left you hanging.

[-] just_kitten@aussie.zone 4 points 2 months ago

Ah fuck, that sucks the worst when it happens on a weekend! I hope they can fix it up asap. I once had a monthly rent payment duplicated when the REA payment systems changed and that damn near gave me a heart attack

[-] Duenan@aussie.zone 4 points 2 months ago

Yeah. I’m hoping it gets fixed soon. This isn’t helping my stress at all.

Really need it fixed as soon as possible.

[-] just_kitten@aussie.zone 4 points 2 months ago

Sent you a message. Check your DMs

[-] Force_majeure123@aussie.zone 3 points 2 months ago

It looks like it's affecting heapssss of people. What a major fuck up. So many weekends ruined and much more than that. Wow

[-] just_kitten@aussie.zone 5 points 2 months ago* (last edited 2 months ago)

Yeah this is looking like a major issue. Who the fuck rolls out a system update on a Friday night/Sat morning

[-] Llabyrinthine@aussie.zone 3 points 2 months ago
[-] Duenan@aussie.zone 3 points 2 months ago

Following up. It now has been fixed for me. Finally!

[-] Force_majeure123@aussie.zone 2 points 2 months ago
[-] Duenan@aussie.zone 2 points 2 months ago

Mind you it stuffed up my day pretty badly.

[-] Duenan@aussie.zone 2 points 2 months ago

It has not been fixed and now the banking app is down as well.

I feel like I’ve wasted an entire day staring at something I have no power to influence.

[-] Force_majeure123@aussie.zone 2 points 2 months ago

Oh man that really sucks I'm sorry. Have you got them on the phone yet?

[-] Duenan@aussie.zone 5 points 2 months ago

I tried but was stuck on hold for awhile.

Was browsing online and they’ve acknowledged the problem but still doesn’t help me since I have payments coming out tomorrow and on top of that I can’t go out and do anything today.

[-] Force_majeure123@aussie.zone 3 points 2 months ago

Yeh fair. I just logged in to check mine and there was a pop up about it. Hopefully because it's a widespread issue they'll fix it in a few hours or something

this post was submitted on 18 Oct 2024
17 points (94.7% liked)

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