11
submitted 21 hours ago* (last edited 21 hours ago) by Duenan@aussie.zone to c/melbourne@aussie.zone
you are viewing a single comment's thread
view the rest of the comments
[-] Duenan@aussie.zone 9 points 11 hours ago* (last edited 3 hours ago)

Woke up in a massive panic this morning to an overdrawn back account message.

Panicked like hell to try and work out what happened.

Commbank have really stuffed up and duplicated transactions and now has left me overdrawn and unable to get anything today.

They better fix this up. The duplicated transaction was the biggest thing I had to pay, why couldn’t it have been an 8 dollar transaction?

[-] Llabyrinthine@aussie.zone 3 points 5 hours ago
[-] Duenan@aussie.zone 2 points 4 hours ago

Following up. It now has been fixed for me. Finally!

[-] Force_majeure123@aussie.zone 2 points 4 hours ago
[-] Duenan@aussie.zone 2 points 4 hours ago

Mind you it stuffed up my day pretty badly.

[-] Duenan@aussie.zone 2 points 5 hours ago

It has not been fixed and now the banking app is down as well.

I feel like I’ve wasted an entire day staring at something I have no power to influence.

[-] TinyBreak@aussie.zone 6 points 9 hours ago

Time to ditch commbank if they screwed you then left you hanging.

[-] just_kitten@aussie.zone 4 points 11 hours ago

Ah fuck, that sucks the worst when it happens on a weekend! I hope they can fix it up asap. I once had a monthly rent payment duplicated when the REA payment systems changed and that damn near gave me a heart attack

[-] Duenan@aussie.zone 4 points 10 hours ago

Yeah. I’m hoping it gets fixed soon. This isn’t helping my stress at all.

Really need it fixed as soon as possible.

[-] just_kitten@aussie.zone 4 points 10 hours ago

Sent you a message. Check your DMs

[-] Force_majeure123@aussie.zone 3 points 10 hours ago

It looks like it's affecting heapssss of people. What a major fuck up. So many weekends ruined and much more than that. Wow

[-] just_kitten@aussie.zone 5 points 10 hours ago* (last edited 10 hours ago)

Yeah this is looking like a major issue. Who the fuck rolls out a system update on a Friday night/Sat morning

[-] Force_majeure123@aussie.zone 2 points 11 hours ago

Oh man that really sucks I'm sorry. Have you got them on the phone yet?

[-] Duenan@aussie.zone 5 points 10 hours ago

I tried but was stuck on hold for awhile.

Was browsing online and they’ve acknowledged the problem but still doesn’t help me since I have payments coming out tomorrow and on top of that I can’t go out and do anything today.

[-] Force_majeure123@aussie.zone 3 points 10 hours ago

Yeh fair. I just logged in to check mine and there was a pop up about it. Hopefully because it's a widespread issue they'll fix it in a few hours or something

this post was submitted on 18 Oct 2024
11 points (100.0% liked)

Melbourne

1848 readers
54 users here now

This community is a place created for the people of Melbourne and Victoria. We are a positive, welcoming and inclusive community. We might not agree about everything, but we always strive to stay civil and respectful.

The focus of our discussions is based around things that effect Victoria, but we are also free to discuss our local perspective on wider issues. Or head to the regular Daily Random Discussion thread to talk about anything.

Full Community Guidelines

Ongoing discussions, FAQs & Resources (still under construction)

Adoption Certificate for Nellie, the Daily Thread numbat (with thanks to @Catfish)

Feedback & Suggestions

founded 1 year ago
MODERATORS