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this post was submitted on 19 Oct 2024
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IMO, they should go through the entire training and then a day or two of doing at least one of the top 3 employed jobs at the company.
Whether that's stocker, cashier, or whatever.
No one should know they are corporate, but I've trained new manager for my stores before when I worked retail. Truthfully, they are just people trying to get through the day. It didn't matter they were my bosses they got trained and treated literally the exact same as any of my other trainees.
It's not larping, it's not PR, it's literally just understanding core areas of the business so that any decisions they make they have context on what it will actually impact. As management, I've specifically gone out of my way to sit and shadow people so that I can understand their job and try and identify challenges they face. And if it was within my power or knowledge to explore a solution I would.