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Who was the biggest Karen you have encountered in Public?
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Good job on not serving her. Unfortunately in service culture where the customer is always right, there often is no blowback from customers being rude or unreasonable. There needs to be pushback, even small victories are still a win.
Thank you. No way I was giving her free stuff after she spoke to me like that. I'm not encouraging that behaviour.
The customer is always right in matters of taste.