4

Hey folks

I’ve been using Crunchyroll regularly for a couple of months with a paid membership, but I ran into some serious playback issues after a recent update. I reached out to their support, and they said a fix would be in the next update, but that didn’t help at all. After dealing with the problems for a while, I ended up canceling my membership since I couldn’t enjoy the service anymore.

I’m on a FairPhone 4 running Lineage OS 21, and while I don’t have other streaming apps to test, YouTube and NewPipe are working fine. I’ve tried other players like AniLab, but I’d rather pay for the content I love.

I also checked the LineageOS settings for anything related to DRM content, but I couldn’t find anything.

Has anyone else faced similar issues or found a workaround? I’d really appreciate any tips or advice! Thanks!

you are viewing a single comment's thread
view the rest of the comments
[-] Decency8401@discuss.tchncs.de 1 points 1 month ago

I cleared the data and even reinstalled the app. I tried version 3.44.0 (which was the last one that worked), but I received a pop-up stating that I need to update Crunchyroll to use it. I'm getting the error code EXO-1004, which means that a connection could not be established. I've tried multiple solutions, including different VPN servers, various Wi-Fi networks (both public and private), and even mobile data, which came at an expense.

[-] limerod@reddthat.com 1 points 1 month ago

The latest version is 3.70.2. If even this fails. You would have to report this to crunchyroll. I'm guessing some compatibility issue with LineageOS and crunchy. Can you stream videos on other DRM protected apps. Try the ones which have a free trial or allow to cancel to test the theory.

Also, does it work on other smartphones in your home?

this post was submitted on 09 Nov 2024
4 points (70.0% liked)

Ask Android

2243 readers
27 users here now

A place to ask your questions and seek help related to your Android device and the Android ecosystem.

Whether you're looking for app recommendations, phone buying advice, or want to explore rooting and tutorials, this is the place for you!

Rules
  1. Be descriptive: Help us help you by providing as many details as you can.
  2. Be patient: You're getting free help from Internet strangers, so you may have to wait for an answer.
  3. Be helpful: If someone asks you for more information, tell us what you can. If someone asks you for a screenshot, please provide one!
  4. Be nice: Treat others with respect, even if you don't agree with their advice. Accordingly, you should expect others to be nice to you as well. Report intentionally rude answers.
  5. No piracy: Sharing or discussing pirated content is strictly prohibited. Do not ask others for a paid app or about how to acquire one.
  6. No affiliate/marketing links: Posting affiliate links is not allowed.
  7. No URL shorteners: These can hide the true location of the page and lead people to malicious places.
  8. No lockscreen bypasses: Please do not comment, link, or assist with bypassing lock screens or factory reset protection.
  9. No cross-posting: Please take the time to make a proper post instead of cross-posting.
Other Communities

founded 1 year ago
MODERATORS