OSM.org is live again (was offline due to a network outage) (community.openstreetmap.org)

submitted 1 week ago* (last edited 1 week ago) by pietervdvn@lemmy.ml to c/openstreetmap@lemmy.ml

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Please, see the linked thread on the community for official communication.

Feel free to rant and vent in this lemmy-thread, but don't speculate or "give good advice" to the operations-team; they know what they are doing.

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[-] fmstrat@lemmy.nowsci.com 24 points 1 week ago

We have dual redundant links via separate physical hardware from our side to our Tier 1 ISP. We unexpectedly discovered their equipment is a single point failure.

Our Tier 1 ISP has just confirmed hardware failure of the upstream router (after 16 hours!) and will provision new replacement device once it has been shipped to site.

I wonder why the OSM team isn't calling the ISP out by name. Not having on-site spares at a Tier 1 is just, insane.

[-] GreatAlbatross@feddit.uk 18 points 1 week ago

Amazingly, this isn't the first time I've heard of this happening.

Charging for a redundant line, then discovering that it actually wasn't one day when it goes down.

[-] fmstrat@lemmy.nowsci.com 8 points 1 week ago

"We paid for a redundant line but it wasn't redundant!"

'Sure it was. They just went to the same router.'

Can you imagine the straight face that tech must have had to keep?

[-] pietervdvn@lemmy.ml 0 points 1 week ago

I wonder why the OSM team isn’t calling the ISP out by name.

Because this would open up OSM for defamation (and hinders a commercial resolve). It doesn't solve anything right now.

this post was submitted on 16 Dec 2024

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