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Are We Ready For Driverless Buses?
(www.ibtimes.co.uk)
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Ugh, sorry to hear about your experiences. Yeah, I'm not going to bat for all bus drivers. I'm speaking in favour of having a human onboard, because the passengers aren't necessarily an ideal crowd either...
The role of being a proxy authority figure can definitely turn some asshole drivers further to the dark side... I don't want to come off as defending those.
Totally understandable to want to have a kind of "responsible party" there. Public transit has a relatively high proportion of vulnerable populations, so you make a good point.
You didn't come off as defending anyone. I think it was just one of the first times I've heard someone talking about having mostly positive experiences on public transit (in the US). For what it's worth, it's nice to know it happens lol. Hope they continue to be positive!