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submitted 1 week ago* (last edited 1 week ago) by IDKWhatUsernametoPutHereLolol@lemmy.dbzer0.com to c/mildlyinfuriating@lemmy.world

Warning: angry rant below


So I lost lost the Username and Passwords to all my 3 credit bureau accounts, and also the email account, this appened like earlier this year, (or maybe last year not sure... anyways...). I didn't bother resetting at the time since I didn't need to get a credit card or loan or anything.

But today I decided to reset those accounts to check my credit. So I started with calling Experian to try to reset the account. So right away, I'm already mildly annoud that a fucking automated voice Bot took the call and then on top of that, they fucking played a fake "keyboard typing" sound to mimic a human typing on a keyboard after every response 🤦‍♂️, like yo I know its a bot, stop with this BS. So it asks what I need help with, "accessing account", okay it asks for SSN and zip code, okay gave that, then this bot just sent a reset to my email, WHICH I DONT HAVE ACCESS TO!!!, okay no problem, I'll just talk to a person, "talk to a representative", okay this is the most infuriating part, bot says "I'M SORRY, I'M ONLY ABLE TO DO THAT IN LIMITED CIRCUMATANCES" (paraphrased, I don't remember the exact wording)... excuse me what the fuck, this audacity of this fucking bot, I say it again, but the only 2 options are "continue" with the automatic self-help system, or "end call"... MOTHERF****R 🤬🤬🤬

Jesus Fucking Christ, who gave these stupid "Credit Bureaus" their authority?

I see a future of:

"Hello 911, please send an ambulance, I'm dying."

Bot: "Sorry, not blood detected, unable to dispatch an ambulance"

dude was having a heart attack, of course no blood was detected

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[-] BradleyUffner@lemmy.world 6 points 1 week ago

A lot of them just hang up on you when they get confused.

[-] hayes_@sh.itjust.works 3 points 1 week ago

Yeah I’ve had that happen, too.

Still my first method because it works most of the time.

this post was submitted on 18 Dec 2024
78 points (95.3% liked)

Mildly Infuriating

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