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[help] Black Screen of Death
(lemm.ee)
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this post was submitted on 22 Dec 2024
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Steam Deck
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A place to discuss and support all things Steam Deck.
Replacement for r/steamdeck_linux.
As Lemmy doesn't have flairs yet, you can use these prefixes to indicate what type of post you have made, eg:
[Flair] My post title
The following is a list of suggested flairs:
[Discussion] - General discussion.
[Help] - A request for help or support.
[News] - News about the deck.
[PSA] - Sharing important information.
[Game] - News / info about a game on the deck.
[Update] - An update to a previous post.
[Meta] - Discussion about this community.
Some more Steam Deck specific flairs:
[Boot Screen] - Custom boot screens/videos.
[Selling] - If you are selling your deck.
These are not enforced, but they are encouraged.
Rules:
- Follow the rules of Sopuli
- Posts must be related to the Steam Deck in an obvious way.
- No piracy, there are other communities for that.
- Discussion of emulators are allowed, but no discussion on how to illegally acquire ROMs.
- This is a place of civil discussion, no trolling.
- Have fun.
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Keep calm and contact support. They are responsive, nice and will help you. I had a very similar thing, if not exactly the same. They gave me instructions, some of them I already read online, some of them not. It felt hopeless and it went back and forth multiple time until it suddenly worked again. They really know their stuff. In the end it was something with the base OS version.
Definitely planned on contacting support later when I have enough time to sit down with my deck and try a few things first. And if nothing works or if warranty doesn't cover whatever is going on, I planned on just using that specific deck as a micro desktop and wait to see if I could get a refurbished replacement as an absolute worst case scenario when financial aid for next college quarter comes in, if the price of getting it fixed isn't cheaper.
Just contact support. That will get the ball rolling and they have a much better idea of what to try/do.
It will save you a headache.
I understand the tinker approach and the itch to figure it out yourself, but get onto the support As said, they really know their stuff.