That's not how it should work, but it does. It's a conservative thing to lack empathy. They struggled 20 years ago, so 1. It must be the same exact struggle and 2. Instead of making life better for all, they'll actively contribute to maintaining shitty life for these "entry" people because that's apparently just how it works.

They want $15/hr for flipping burgers? I only got $4! (inflation is meaningless, intangible, and not calculable)

They want more savings and less money? Stop buying coffee! (bespoke coffee has tracked way lower than inflation, making daily Starbucks pretty insignificant compared to rent)

They want more respect in customer service? Why, I dealt with all kinds of bullshit! (as demonstrated by their shitty attitude, with less working hours, better benefits, lower population density, less stripped work force, local management support, and a higher percentage of people speaking the common language)

It's not walking a mile in their shoes, to them. It's walking in very different shoes and assuming everyone's shoes are the same. Just look at any meth overdose death story when it's a nice white girl. She just made a mistake, or got tricked, or was down on hard times. If the case looks like their own daughter, there's empathy. Anyone else? Victim's fault.