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Should error messages apologize? (ux.stackexchange.com)
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[-] trollercoaster@feddit.de 11 points 10 months ago* (last edited 10 months ago)

IMO error messages should be as short and precise as possible (the typical user doesn't read past the word "error" before phoning support), with the option of not having them translated (this makes researching a particular error message online much easier). Please leave out "contact so-and-so" crap, because it leads to people excessively contacting that particular person for shit they could easily fix by themselves.

[-] kubica@kbin.social 13 points 10 months ago

I'm disgusted with some people's reaction to alert messages. They have a close reflex, they don't even know what they closed. Sometimes I'm trying to help someone and a message appears, while I'm trying to focus my sight they have already closed the message.

[-] trollercoaster@feddit.de 8 points 10 months ago

Yes, they close the message and then they call support. And then they get furious if nobody can help them without seeing the error message.

[-] Lath@kbin.social 9 points 10 months ago

Yes.

"I've been a bad bot. Spank me!"

[-] Kissaki@programming.dev 8 points 10 months ago

As long as it's not "oops, something went wrong"

I hate "oops".

[-] SatyrSack@lemmy.one 6 points 10 months ago* (last edited 10 months ago)

A sane comprise:

A fake Google error message which reads "OOPSIE WOOPSIE!! Uwu We made a fucky wucky!! A wittle fucko boingo! The code monkeys at our headquarters are working VEWY HAWD to fix this!"

[-] kryllic@programming.dev 3 points 10 months ago* (last edited 10 months ago)

{Friendly error message sentence}

{Appropriate code for developer debugging}

[Take a Screenshot Button]

In a perfect world, anyway

[-] SatyrSack@lemmy.one 5 points 10 months ago

Next to the screenshot button, a "copy error to clipboard" button that copies all the relevant info for a user to post in a bug report.

this post was submitted on 07 Feb 2024
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