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submitted 10 months ago by TheLugal@lemmy.world to c/technology@lemmy.world

Fairphone’s latest repairable device is for people who hate saying goodbye to an old smartphone more than they like buying a new one.

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[-] raspberriesareyummy@lemmy.world 144 points 10 months ago* (last edited 10 months ago)

As someone who knows a good portion of the Fairphone staff in person, and knows they have a great atmosphere and are mostly great people: Fuck you @Fairphone for leaving my perfectly working FP1 dead in the water without SW updates, and removing the spare parts for the FP2 from the store around the time my FP2 needed them (USB charging port, battery), and for making every new fairphone larger, not offering a SINGLE phone in a proper pocket size (like the FP1).

For users who can live with the tablet-size of modern smartphones: Yes, repairability and longterm support for more recent phones appears not too bad, certainly better than most competitors, but still - if you are someone like me, who treats a phone well, you can not expect to be able to find spare parts by the time wear & tear from normal use will make it necessary.

[-] southsamurai@sh.itjust.works 112 points 10 months ago

If you can't buy parts a decade after something is purchased, the repairability is a gimmick, a sales trick.

I'm not making a joke, that's the truth of it, imo.

That's how old the fairphone is.

My lgg3 is a year younger, and it's a pain in the ass to find a real battery, but LG didn't sell the thing with the idea of users being able to repair and upgrade. You expect an LG phone to have poor parts availability after a decade.

Like you said, a phone under normal use should last a decade plus. Barring failure of the main board, which is kinda where replacing that part means it's a new phone rather than a repaired phone, if you're still left with a device that you can't get parts for, it's landfill waste. Kinda puts a damper on sustainability as a factor.

Fairphone is a gimmick, and it always has been. A good gimmick to be sure, but a gimmick.

[-] raspberriesareyummy@lemmy.world 32 points 10 months ago

Sadly yes, I like the company philosophy, and I understand that - with regards to device size - due to them being small, they can only run 1 product line, no parallel small phone. But what I do not understand then is how they feel they have to release a new model every 2 years, which also drives switching the production lines for older model spare parts. That's not sustainability in my eyes. I was severely disappointed after Fairphone advocated for repairability with "the most sustainable smartphone is your old one, if you continue using it", and still having my Fairphone 1(!) in tip top condition (the only part that broke was the power button, which I repaired myself with an iFixit tool & a soldering iron) but no longer being able to use it because SW support is discontinued. I was even more disappointed when my FP2 finally started having problems charging because the USB port was becoming wobbly / loose, and not being able to purchase a new bottom module because "sorry, we're on FP4 now, only spare parts we still ship are FP3 and higher".

So now I am on shiftphone 6mq - which is not necessarily smaller, but might be usable with free OS + docking station sooner than a FP ever will.

As you say - a good gimmick, but a gimmick nonetheless.

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[-] agent_flounder@lemmy.world 19 points 10 months ago

I always think about auto repair when repairability comes up. I could still get parts for my 30yo jeep. Hell people make parts for collector vehicles, even 90 year old Model A cars.

Now, you might say modern cars are less repairable but I can also get software to diagnose and configure my 5yo Toyota 4Runner. And if I upgrade some parts it doesn't void the warranty because of consumer friendly laws.

Tech would be very different if it followed these patterns.

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[-] Fake4000@lemmy.world 22 points 10 months ago

That's interesting. Can parts be found on other resellers or sites or is Fair phone the only suppliers for these parts?

This kinda defeats the purpose of buying one.

[-] raspberriesareyummy@lemmy.world 12 points 10 months ago

From other people you would only get used parts. To be fair, the Fairphone community is quite good and supportive, and there are people there that collect broken phones from users, salvage them for parts & repair phones for users. But if you would like to procure original, new parts, you should not count on the FP company to provide any beyond the support duration that they promise in writing (not sure what that is right now).

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[-] tabular@lemmy.world 12 points 10 months ago

My understanding is that they alone can't give driver updates, which is why they choose a chip for FP5 which will get supported longer. (That doesn't explain regular software not getting updates)

I assume you looked elsewhere for Fairphone 1 parts?

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[-] udon@lemmy.world 11 points 10 months ago

Same here, they lost me after fp1 which didn't receive security updates anymore. FP2 had this weird rubber band that got loose quickly with everyone I know who had one. Stopped following after that.

[-] orclev@lemmy.world 17 points 10 months ago

Ultimately the problem is Google. The minimum system requirements for Android keep going up with every release and Google stops providing updates to older releases at some point (typically 5 years after that version was initially released). That effectively puts an upper bound on the lifespan of any phone as at some point the phones CPU and memory aren't good enough to run the latest Android version at acceptable speeds. The lower end a phone was at original manufacturing the faster this all happens as well.

Apple is just as bad (far worse in some ways).

I've tried to find a solution, and the best I've seen is Linux phone, but that comes with some major downsides that are going to be deal breakers for most people. The two biggest ones are that battery life is abysmal unless you enable hibernation, but doing so, at least a year or so ago when I looked into it, disables your ability to receive calls while the phone is in hibernation. And secondly that NFC essentially doesn't work, or at least not for anything you care about like being able to make payments.

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[-] Buffalox@lemmy.world 79 points 10 months ago* (last edited 10 months ago)

Nokia has decent phones dirt cheap that you can repair yourself, and you can buy spare parts cheap too, and it runs completely vanilla Android, with good multi year upgrade policy.

https://www.youtube.com/watch?v=kh-7sMEDxyw

My wife has her eye on a Nokia G42, and it has both Micro SD slot and minijack. So you can use a 1TB MicroSD and laugh all the way to the bank at those who bought an S24 Ultra with 128GB 😂 🤪 😆 😜 😋

[-] Secret300@sh.itjust.works 11 points 10 months ago

At this point I don't even know what vanilla android looks like lol. I kinda want to get a Nokia

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[-] Mannimarco@lemmy.world 56 points 10 months ago

Fuck them for removing the headphone jack, it makes no sense at all

[-] sudneo@lemmy.world 24 points 10 months ago* (last edited 10 months ago)

They have literally an explanation for this on their website. You might disagree, but saying "it makes no sense"...makes no sense.

Also, they discontinued the earbuds and still no jack on FP5, so the idea that "they wanted to sell their own buds" doesn't seem to be likely.

[-] Mannimarco@lemmy.world 33 points 10 months ago

It makes no sense to me, their whole deal is sustainability, by removing the headphone jack it forces me to buy Bluetooth headphones that all have batteries in them and are presumably not up to Fairphone standards of sustainability.

And saying we're just following market trends sounds like a shitty explanation to me. I have the 3, I'll use it for as long as it works but after that no Fairphone for me.

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[-] jet@hackertalks.com 12 points 10 months ago

I'm surprised they discontinued their buds. Thank you for pointing that out.

They're still selling a 250 Euro Bluetooth headset with the phone as a option

https://shop.fairphone.com/fairbuds-xl

[-] jet@hackertalks.com 18 points 10 months ago

It makes perfect sense. They wanted to sell their own branded ear buds.

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[-] poVoq@slrpnk.net 52 points 10 months ago

Maybe the best part of the FP5 that is talked about little is that the main SoC is not a consumer grade Qualcomm chip, but an industrial grade one that will get driver and firmware upgrades for a much longer time than the consumer ones.

In addition it is fairly similar to other slightly older Qualcomm chips that already have main-line Linux kernel support, so the prospects of running Mobian or PostmarketOS on it are quite good.

[-] Pantherina@feddit.de 38 points 10 months ago
  • extremely slow updates
  • incomplete updates as component lifespan is shorter than advertized

Yeah, its about what comes in the Future

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[-] NarrativeBear@lemmy.world 36 points 10 months ago

Less about what comes in the box and more about what you get over the years sounds like most video games now.

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[-] Harpsist@lemmy.world 35 points 10 months ago

I'm on my 5th year with my Oneplus 6.

I suspect I'd I do a full wipe, a new OS and a fresh battery I should be able to keep it going for a couple more.

Phones plateaued for me. It runs fast. It holds more then enough data.

Camera is a little slow. I've been told to stop using the default camera app. But then the double click to open won't work.

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[-] Srootus@sh.itjust.works 28 points 10 months ago* (last edited 10 months ago)

I have had my fairphone 5 since October, and I am ~~contempt~~ content with it, ive noticed a few software bugs and made the customer support team aware about them and while I'll admit their responses are rather slow at times, ive never had a problem with attitude or unhelpfulness so far from them.

I will do what I can to genuinely keep this phone going until the security updates stop, being able to buy and replace the battery for a respectable 20 quid is incredible.

I'm also very excitied to see what 2027 brings as that is the year manufacturers are required, if they want to sell in the EU, to make their phones extremely repairable

[-] laverabe@lemmy.world 13 points 10 months ago

i think you mean content, little bit different meaning than contempt ;)

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[-] NaoPb@eviltoast.org 10 points 10 months ago

I'm also very excitied to see what 2027 brings as that is the year manufacturers are required, if they want to sell in the EU, to make their phones extremely repairable.

Now that is something I did not know. Now I'm also very excited.

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[-] veni_vedi_veni@lemmy.world 24 points 10 months ago

Wow a site that doesn't fill up 90% of your phone's viewport with ads? Color me impressed

[-] romp_2_door@lemmy.world 11 points 10 months ago

why wouldn't you use AdBlock?

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[-] romp_2_door@lemmy.world 21 points 10 months ago

So "Occasionally sluggish performance" now at launch? Surely it won't be much better 5 years from now

[-] Fake4000@lemmy.world 19 points 10 months ago

The phone is great and things can be replaced easily. My only issue with the phone is it's price. It's quite high compared to phones with similar specs.

[-] TheGrandNagus@lemmy.world 58 points 10 months ago

It's because they try to ethically source as much of the phone as possible, and go out of their way to pay fair wages and ensure no forced labour is used in the supply chain.

Unfortunately that adds significant cost.

[-] raspberriesareyummy@lemmy.world 62 points 10 months ago

Unfortunately that adds significant cost.

That's not unfortunate, that's logical. Unfortunately, other companies are allowed to exploit humans and the environment for more profit despite lower prices.

[-] WhatAmLemmy@lemmy.world 16 points 10 months ago

It's amazing when you realize that modern civilization as we know it depends on numerous layers of slavery, child labor, and general worker exploitation.

[-] nikt@lemmy.ca 16 points 10 months ago

Also don’t forget the “externalized” costs of massive and irreversible environmental damage!

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[-] cashews_best_nut@lemmy.world 12 points 10 months ago

They only harvest from sustainable phone forests. 👍

[-] Thekingoflorda@lemmy.world 32 points 10 months ago

Yea that’s what happens if the company at least tries to make it repairable and not made by exploited people.

[-] danielfgom@lemmy.world 17 points 10 months ago

No offence but I don't think this phone will be any good in a few years because of the CPU choice.

If it's already sluggish now, what will it be like in 5 years? Unusable.

[-] TonyOstrich@lemmy.world 32 points 10 months ago

I'm writing this comment on a Fairphone 5 right now and it doesn't feel sluggish at all.

It doesn't seem to me like the increased performance of phones has had much effect on the actual experience for a while if gaming or content creation is not done on the phone. As a daily driver I think this phone will last me a while.

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[-] Nacktmull@lemmy.world 12 points 10 months ago* (last edited 10 months ago)

for people who hate saying goodbye to an old smartphone

laughs in Fairphone 3

[-] potustheplant@feddit.nl 11 points 10 months ago

Why are you posting an article from september 2023?

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this post was submitted on 17 Feb 2024
496 points (94.3% liked)

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