Did they mistake it for one of their own services people were using?

They're outsourcing many of their workforce abroad. Like Microsoft, I expect more of these "isolated" accidents to happen.

Better article:

https://www.theregister.com/2024/05/09/unisuper_google_cloud_outage_caused/

They restored from another cloud service. Were I in charge, I'd still be leery of not having that data on my own drives. I have my Windows libraries mapped to my ghetto RAID 0, and those folders are in turn backed to Google. If all else fails, I have a local backup. And this story reminds me, I haven't installed VEEAM on this new PC...

Yeah, this has definitely happened before, we just don't hear about it in the news. I am personally aware of a Canadian non-profit whose Google accounts were nuked with no notice or explanation last year, leading to massive disruptions for 150 staff and even more clients. They never found out why, and had to restore from backups onto a brand new Google business account

Waiting for the news “Google deleted users account, now they lost access to their passkeys and with that to all other services” It can only be a matter of days until it happens.

Backup was on Azure. I get the sentiment on the cloud, but there is no excuse for this incompetence at Google.

“This should not have happened.”

Duh, ya think?

Google Sales Engineer: oh I see you didn’t purchase the “Do not randomly nuke my cloud” option.. well there’s the problem.

But you can't trust regular people to have open source ASI, but don't worry, we won't fuck it up.

Oopsies lol

This is a "one of a kind" error.

OK, that it can happen at all is a problem. And sorry, but the idiots who put their data in with Google should be fired.

I get offloading risk, little good will that do when your company goes tits up.

Whoopsie my bad guys

This is the best summary I could come up with:

The company accidentally erased the private Google Cloud account of a $125 billion Australian pension fund, UniSuper.

“This is an isolated, ‘one-of-a-kind occurrence’ that has never before occurred with any of Google Cloud’s clients globally,” Google Cloud CEO Thomas Kurian and UniSuper CEO Peter Chun said in a joint statement obtained by The Guardian May 8.

Google Cloud has identified the events that led to this disruption and taken measures to ensure this does not happen again.”

And nearly half a million companies across the globe use Google Cloud as a “platform-as-a-service,” or client-facing tool, including Volkswagen and Royal Bank of Canada.

The National Security Agency inked a $10 billion deal with Amazon to move its intelligence surveillance data onto the company’s cloud.

And the Pentagon has a $9 billion contract with Microsoft, Google, Oracle, and Amazon for cloud computing services.

The original article contains 272 words, the summary contains 141 words. Saved 48%. I'm a bot and I'm open source!

Suddenly, using what little 401k I had for a down payment on a house doesn’t seem so bad lol

Is this the same one as a few days ago, or a second?

Is there anyone here who's worked as an engineer for Google, by chance? I'd honestly like to know about their work culture and how they would deal with stuff like this internally. Like, are the line managers understanding, or are they just screaming at their employees if shit hits the fan?

Google Cloud counts about 60% of the world’s 1,000 biggest companies and 90% of generative AI unicorns as its customers

What exactly are generative AI unicorns?

Critical support

These software guys literally get paid on salary and even get time to spare, the need to fear monger and threaten to destroy people's livelihoods when you run a huge portion of internet services just shows that they're not exactly the type to "do no evil"