these autonomous agents represent the next step in the evolution of large language models (LLMs), seamlessly integrating into business processes to handle functions such as responding to customer inquiries, identifying sales leads, and managing inventory.

I really want to see what happens. It seems to me these "agents" are still useless in handling tasks like customer inquiries. Hopefully customers will get tired and switch to companies that employ competent humans instead...

I'm going with serious societal issue.

When Microsoft hears " how can Microsoft get any worse?" they have always taken that as a challenge.

https://youtu.be/fVN_5xsMDdg